Don’t Fall Victim: How to spot a fraudulent email.

Across almost all scam emails, there are some recurrent features. In this write-up, we’ll explore ways you can detect if that email you’ve just received is a scam email.

Author: Daniel

Have you received an email where a person you’re unfamiliar with asking for personal and financial information? One common name used in these emails is ‘Sandy’ or some other seemingly relatable name.

Over the past few months in the UK, there has been a significant increase in email ‘phishing’ attacks. The number of malicious sites identified in the first quarter of 2021 increasing by 47% over the same period in 2020. It’s now more important than ever that you remain alert against these scams.

This year alone, a couple of our customers have let us know they received a scam email that looks like this:

Fraudulent email

Have you been “lucky” enough to be contacted by Sandy or one of her colleagues? A few people have let us know they’ve received emails that look like the one above. Don’t worry; it’s just another internet scammer trying to bait people into contacting them.

Phishing is a form of cybercrime where fraudsters claiming to be from a legitimate organisation ask recipients to verify sensitive information, such as their passwords or credit card details. These emails also often present a sense of urgency that attempts to pressure you into completing the requested action as soon as possible. You have almost no time to think things over and see through their deceit. The links included in scam emails, if clicked, direct the recipient to a phishing website (which is also a website designed to look like a trusted website); here, any sensitive website inputted is sent directly to the scammers. There are many variations of phishing, including this one:


Even though these emails may look convincing, here are a few ways to identify a fake email and defend yourself from phishing attacks:

  • Legitimate companies do not request your confidential and sensitive information via email.
  • Most legit companies usually call you by your name, not with a generic email salutation like: ‘Dear customer’, ‘Dear valued member’ or ‘Dear account holder’. Some scammers also try to avoid using salutation greetings altogether to try and trick you.
  • Legitimate companies have and use their domain name for sending and receiving emails. Scammers try to trick the not-so-detailed recipient by using a somewhat close variation of the original company’s domain name.
  • Phishing emails mostly have some form of typo within their text.
  • Hover on every link before clicking; you’ll usually see the link address at the bottom left of your desktop screen. On mobile, you can hold the link, and the full address for the link will be displayed (as shown below)

What to do if you receive a phishing email?

You can report phishing emails by forwarding them to


Graphics Hub Ltd is a Southampton-based digital advertising Agency. We create impressive brands and advertising campaigns. Our services include consultation and delivery of Digital and “Real-world advertising and marketing; we work with our clients to generate new and develop existing business.